Meet the Lexus Team in Birmingham

Centre Principal: Steve Batchelor

Steve Batchelor

Centre Principal at Lexus Birmingham is Steve. He is a well experienced member of the team and has been a great assist to Vantage since joining in 2014. Steve joined us with 25 years experience of the industry under his belt, working for various brands from Porsche and Jaguar to Toyota and Lexus. Lexus is where he has settled, and with a total of 8 years' experience, you can rest assured that he is an expert in the field.

Steve likes working for Lexus Birmingham because he feels like he is part of a small, personal and family run company who have a focus on customer service. He enjoys nothing more than seeing a happy customer. Remembering a special occasion, Steve once remembers driving an elderly lady home when she dropped her car off for a service as she had been stuck in traffic for over an hour and arranged for a member of staff to pick her up later. In Steve's mind it is small things like this that ensure customer return to his dealership.

Over the last few years, Steve has completed 4 half marathons in his spare time and once did a bungee jump as part of a dealership launch in 1992. Steve enjoys a more relaxed time, spending time with his family and friends during his free time away from the dealership. 

Sales Manager: Andy Gibson​

Andy Gibson​

Andy Gibson, Sales Manager at Lexus Birmingham, joined Vantage in 2014 and has over 30 years experience in the industry! Originally starting his career in car sales because he thought he would be good at it, Andy has tried other jobs yet nothing gives him quite the same buzz as working in the car industry.

Andy loves working for Lexus because the brand is what he regards as the pinnacle of customer service. He enjoys the challenge of meeting and exceeding the expectations of new and existing customers.

The Lexus RC300h Coupe is Andy's favourite car because it is a dream to drive. He's currently waiting for his next RC300h in beautiful azure blue to arrive.

In the little free time Andy has, he has 3 priorities. Eat, tweet and sleep!

Aftersales Manager: Luke Ward​​

Luke Ward

Luke has recently joined the Vantage family as our Lexus Aftersales Manager, with 12 years experience in the industry. Starting off as an apprentice mechanic for Volkswagen, Luke has worked his way up to his new role and is thrilled to be working for Lexus because he believes it is a premium brand with strong values.

His favourite Lexus is the IS because it’s stylish and iconic to the Lexus brand. In his spare time, Luke likes to weight train or watch the rugby, as well as getting involved in any type of motorsports! Looking back a few years, Luke used to race cars up the ¼ mile stripe at Santa Pod and Shakespeare race way.

Business Centre Manager: John Stanton

John Stanton is the Business Centre Manager for Lexus Birmingham. John started in the industry back in 1998 with MG Rover. John then started working for Lexus in 2002 before a break, then returning again in 2017.

John likes working for Lexus because he believes that Lexus are the only brand in most people’s reach that have a track record of excellent customer satisfaction. John's favourite vehicle is the LC500h because it is a beautiful looking vehicle that combines the best of Lexus plus fusing modern technology with Takumi Craftsmanship.

John enjoys watching F1, Touring Cars and playing Golf in the dry weather, although he says that's rarer than he'd like. He even caddied in the British Masters!