If you are involved in an accident we will be there to help you. All you need to do is follow the steps below, then get in touch with us before you contact your insurance company. We will take care of you and advise on what you should do next.
1) Stay safe
Dial 999 immediately if anyone is injured. Ensure everyone is safe and then, if possible, switch on your hazard lights and set up your car's warning triangles to warn other road users.
2) Exchange details
However small the incident, you must swap full details with the relevant parties. If anyone is injured, if the road is blocked or if somebody refuses to give insurance details you must report what has happened to the police.
3) Describe the accident
Always record as much relevant information you can about the accident (for example, take photos). If it helps, you can use the area on the right to do this.
4) Call us on 0800 011 6697
When you've completed all the above, simply call us and out fully trained experts will advise you on what to do next.