The Vantage Culture
Driven by principles and fuelled by passion, Vantage is committed to quality and excellence. Maintaining the highest standards in everything we do is simply the Vantage way.
At Vantage we value every member of our Team and their individual development within the company. By offering unrivalled support and training in a friendly, inclusive and professional working environment with great rewards, our aim is for Team Members to share in our growth and success.
Customer First
We strive towards having every customer as a ‘raving fan’. This means putting our customers first, ensuring they feel valued and committing to putting customer experience at the forefront of everything we do. We understand that where a customer chooses to buy and maintain their car isn't a decision they make lightly and therefore it's not a responsibility we take for granted. From buying a car to asking for directions we are committed to ensuring customers receive the best service whilst continuously striving to find new ways to support our customers.
We are One Team
We are one team and firmly believe we are stronger together. Although there are different teams within our dealerships we believe working as one makes us stronger, more successful and drives us to achieve the highest standards. With team success comes team reward and with we reflect this in our One Team bonus.
Leading the Way
At Vantage our team members lead the way for our customers, for themselves and for their colleagues. Our management team lead from the front and to ensure we continue to progress as a business we hold an annual leadership conference. The conference creates opportunities to network, review our learning and discuss as one team what our future strategy should look like.
Vantage Relationships
We understand that in modern business trust and integrity are priceless commodities. That’s why we’re serious about best practice without exception. We know that a good reputation is hard earned and easily lost and we value ours highly. That’s why we enjoy good business relationships and real peace of mind, the kind you get when you work alongside the right people.
Continuous Development
We continually review our practices and procedures to implement new ways forward and to build on best practice. In our teams we adapt to different, challenging and changing markets responding positively to change to ensure we are the best we can be.
Brand Experience
We forever endeavour to please the brands that we represent. That’s because we’re passionate about putting our customers in great cars, and through unrivalled levels of service we keep our customers driving great cars. Taking pride in what we do is simply the Vantage way.
Our Community
They say it starts from the top and Mark Robinson, our Managing Director, has a passion for helping others and personally getting involved in the community; on the Board of Trustees at Saint Michael’s Hospice in Harrogate, Patron of the Prince’s Trust to name but a few. We go beyond looking after our customers and team members, and engage with those that need it in our local area.
Continuous Development
We continually review our practices and procedures to implement new ways forward and to build on best practice. In our teams we adapt to different, challenging and changing markets responding positively to change to ensure we are the best we can be.
If you think you could be part of the Vantage Culture and integrate it into our centres then apply for one of our roles today.
