If you need help at any stage of your online car buying journey our team are on hand to help. You can call us at the dealership where the vehicle you are interested in is located or email firstname.lastname@example.org if you have any questions. You can always save your progress in My Account to pick up at another time.
You can securely reserve a vehicle online for 3 days with a £150.00 refundable reservation fee. To complete the online reservation you will be asked to enter your personal details, address and payment card information. When you submit payment, the reservation fee amount will be debited from your payment card immediately.
After completing your online reservation you will receive an email from us about your order, we will then contact you to discuss the next steps.
All our online payments are transacted through Stripe, a secure verified online payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Yes, we can arrange to move your vehicle to a Vantage centre that is closer to your home address for collection. During the online order process, you can choose from the following collection options:
If you would like to amend your order, you can do so at any point before collecting your vehicle. Please contact your supplying Vantage Motor Group centre and we will do our best to accommodate any changes to you order.
You have the right to cancel your order as long as you do so no later than 14 days after the day on which you take delivery of your vehicles. For full details on our cancellation policy please refer to our terms and conditions.
You can either contact your current finance provider or call or email our specially trained customer service team on 0113 468 1092 or email@example.com
Our customer service team are all trained and SAF qualified, meaning they have the knowledge and information to help you every step of the way. Call or email them on 0113 468 1092 or firstname.lastname@example.org
This is not a problem, we will simply pay you the difference
Yes, we are happy to buy any car or van and confident that we can beat the prices offered by online buying companies. Call or email our team on 0113 468 1092 or email@example.com
Yes, providing you have been accurate in your description to us and answered all the questions correctly. Please read our terms and conditions for further details
Yes, as long as it is before the day of collection or delivery. You will, of course, have to either pay more deposit to cover the amount of the part exchange or increase the finance amount. Call or email our team on 0113 468 1092 or firstname.lastname@example.org
Yes, we are more than happy to take more than one vehicle at a time, however, you do need to have written permission from the vehicle owners.