COVID-19 COMPANY UPDATE.
Firstly, we would like to thank our customers and team members for their continued support and loyalty, especially in these difficult times. Following the latest statement from the Prime Minister regarding COVID-19, Vantage showrooms will be closed temporarily from the 24th March until further notice.
Sales Customers
For now, showroom sales will be on hold and any customer in the process of buying a vehicle will be contacted directly by a member of our Sales Team as soon as possible for an update. Protecting the health and safety of our customers and colleagues is our main concern and we thank you for your patience at this time.
If you require further assistance regarding a new car, you can still speak to a Live Chat Advisor or utilise the Text facility on our website. Our live chat is operational from 5:00 am - 11:00 pm, seven days a week. Alternatively, you can browse our wide range of quality preowned stock and if you see a car you like, reserve it for when we are open again with no obligation to buy.
For questions regarding your vehicle's finance such as discussing payments, please see contact details here. If you require any further support please see the manufacturer information below.
Service Customers
For up and coming Service or MOT appointments or if your car is currently in the workshop, our Service Team will be in touch. In the meantime, you can find our contact details here.
Going forward, we will not be taking any more bookings at this point till further notice for the well being of our staff and customers. If your vehicle is due an MOT, from the 30th March onwards, it will be extended by 6 months to prevent the spread of the Coronavirus. Learn more on the Government website.
If you have any questions regarding a Vantage Service Plan please email edynamix.admin@vantagemotorgroup.co.uk.
If you are concerned about what happens to your hybrid if
you don’t drive it for a long time,
click here for some useful tips on how to
easily maintain your vehicle so it stays in tip-top condition. Otherwise we’d be
happy to look at it once we are open for business as usual.
Manufacturer Contact Details
For further guidance regarding your vehicle during this period, please contact the relevant manufacturer below.
Key Workers
We understand that at a time like this it is important to keep our Key Workers on the road so in case of an aftersales emergency please speak to a Live Chat Advisor available on our website and they will alert our Support Team who guarantee to get back to you the same day if it is before 4:00pm or before 10:00am if it is out of hours.
If you need roadside assistance please call the relevant recovery agent:
- Toyota: 0800 246 824 or 01737 500 021
- Lexus: 0800 246 866
- Skoda: 0800 526 625
- Kia: 0333 202 1827
- Citroen: 0800197 2046
Keeping in Touch
Although the next few weeks remain uncertain, we will continue to support our customers, teams and local communities as best we can.
We will be constantly monitoring the situation and will keep you updated on any changes. Thank you again and we look forward to welcoming you back when the time is right.
In the meantime, stay home, stay safe and do your bit for the NHS.