Being "Good" is Never Good Enough at Toyota Blackburn

At Vantage, we offer a permanent service for customers, from when the journey begins with buying a new or used car to having your first service, changing your tyres or simply checking your car for a trip away. We understand that where you choose to buy and maintain your car isn't a decision you make lightly, and therefore it's not a responsibility we take lightly. Our passion to provide the highest quality of service ensures every customer of Vantage drives away satisfied, safe and happy on every journey.

Therefore, we are so pleased to receive positive feedback from happy customers about their experience with Vantage, whether it comes from a social media post, email or even a face to face thank you.

Miss Maudsley recently visited our Blackburn dealership with her Toyota AYGO on the 9 th of July. She was so happy with the service that she received from the team that she went to the trouble of writing a letter by hand to the Centre Principal Garry Allum.

"Just a note to thank your staff for their kindness shown to me when I brought my car in for its MOT on the 9/7/15. When it was ready I went outside and to my utter amazement it had also been given a Wash and Vac free of charge. I couldn't believe it. I have never been treated so well at any other garage I've been to over 50 years of driving. So thanks once again to all your staff, please tell them."

Garry was delighted when he received the letter from Miss Maudsley, and to hear the positive impact his team had have by going that extra mile for one of their customers.

"It's always wonderful to hear a customer report to us that we went above and beyond their expectations when they visited our site and we love seeing them drive away happy so we were all really pleased to receive Miss Maudsley's letter."

As a company and as a centre, Vantage Toyota Blackburn have a passion to please all their customers. If you are looking for a new car, vehicle servicing or simply good service please contact a member of our friendly team at Vantage Toyota Blackburn today.